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Energy & Utilities Software Development

Telemetry, meter data and outage management software that carries SCADA protocols into a data layer your teams can query.

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How we work

Utilities produce more operational data than nearly any other industry. It streams constantly from SCADA systems, smart meters and grid sensors, mostly in industrial protocols that were never meant to feed a web application directly. Much of the effort in utility software gets lost in the distance between what a SCADA historian stores and what a dispatcher or billing analyst can query in real time.

We build telemetry ingestion from DNP3, Modbus and OPC-UA sources into a queryable data layer, meter data management systems that handle millions of interval reads without falling over, and outage management tools that tie detection to GIS-based crew dispatch instead of a manual phone tree.

Every system we touch for a utility gets scoped against NERC CIP critical infrastructure protection requirements from the start, since retrofitting security segmentation into a system already touching grid operations is far more disruptive than designing for it up front.

The problem

The hard parts of energy & utilities software

  • SCADA and telemetry protocols are not web-native

    DNP3, Modbus and OPC-UA were built for industrial control systems, not HTTP APIs, so ingesting that data into a modern application requires protocol gateways and translation, not a simple REST call.

  • Meter data management runs at a different scale than typical business data

    Advanced metering infrastructure generates interval reads every fifteen minutes or less across an entire service territory, which produces data volumes that break a database schema designed for ordinary transactional records.

  • Outage response depends on GIS and dispatch working together

    Detecting an outage is only useful if it connects to the grid topology in a GIS system and routes to the right crew with the right equipment, not just a ticket in a generic queue.

  • NERC CIP sets hard security requirements for critical infrastructure

    Systems that touch grid operations fall under NERC CIP standards for access control, monitoring and incident response, which constrain architecture decisions well beyond typical application security practice.

  • Billing complexity goes beyond a flat rate per kilowatt-hour

    Time-of-use rates, net metering credits and demand charges each require different calculation logic, and getting one wrong on a bill generates a regulatory complaint, not just a support ticket.

What we build

Energy & Utilities systems we build

  • SCADA and telemetry data ingestion

    Protocol gateways that translate DNP3, Modbus and OPC-UA telemetry into a structured, queryable data layer, feeding dashboards and analytics without touching the control systems themselves.

  • Meter data management systems

    Interval read ingestion and validation at the scale advanced metering infrastructure produces, built to integrate with platforms like Itron rather than reinvent meter data storage from scratch.

  • Outage management and crew dispatch

    Outage detection tied to GIS grid topology, routing restoration work to crews based on location, equipment and current assignment rather than a generic support queue.

  • GIS-integrated asset management

    Asset condition and maintenance history tied to their physical location on the grid, integrated with Esri or your existing GIS platform.

  • Utility billing systems

    Billing logic that handles time-of-use rates, net metering credits and demand charges correctly, with an audit trail that can withstand a regulatory inquiry.

Regulations and standards we design for

  • NERC CIP critical infrastructure protection standards for systems connected to grid operations.
  • FERC regulations governing wholesale energy market participation and reporting.
  • State public utility commission reporting requirements for outage and reliability metrics.
  • Environmental reporting obligations tied to emissions and generation data.

Platforms we integrate with

  • DNP3, Modbus and OPC-UA protocol gateways
  • Itron and other AMI/meter data management platforms
  • Oracle Utilities applications
  • Esri GIS for grid topology and asset location
  • Outage management systems (OMS)

Bringing SCADA and telemetry data into a modern data layer

We build protocol gateways that read DNP3, Modbus or OPC-UA data from SCADA historians and grid sensors, translating it into a structured format that dashboards, analytics and alerting systems can query directly. The gateway sits between the control system and the data layer, never issuing write commands back into operational technology, keeping the boundary between IT and OT systems clear and auditable.

Meter data management at millions-of-reads scale

Advanced metering infrastructure across a mid-sized service territory can generate tens of millions of interval reads per day. We design the ingestion and storage layer around that volume from the start, with validation rules that catch missing or out-of-range reads before they reach billing, rather than discovering a meter malfunction after a customer disputes their bill.

Technology

Technologies we typically use

FAQ

Energy & Utilities software FAQs

Can you ingest SCADA data without connecting directly to our control systems?

Yes. We build a one-way protocol gateway that reads telemetry from the SCADA historian into a separate data layer used for dashboards and analytics, without issuing write commands back into operational technology, keeping the IT/OT boundary intact.

How does meter data management handle millions of interval reads per day?

We design ingestion and storage around the actual read volume advanced metering infrastructure produces, with validation that flags missing or out-of-range reads before they reach billing rather than after a customer disputes a charge.

Do outage management tools integrate with our existing GIS platform?

Yes. We tie outage detection to grid topology in Esri or whichever GIS platform you already run, so restoration routes to the crew closest to the affected segment with the right equipment, instead of a generic dispatch queue.

What does NERC CIP compliance mean for a custom software project?

It sets requirements for access control, monitoring and incident response for any system connected to grid operations. We scope architecture (network segmentation, logging, authentication) against those requirements from the start rather than retrofitting them after a system is already live.

Can utility billing software handle time-of-use rates and net metering together?

Yes. We build billing logic to apply time-of-use rate schedules and net metering credits within the same bill calculation, with an audit trail on each line item so a rate dispute can be traced back to the exact calculation applied.

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